Saint Louis, MO - Electronics Quality Engineer
Job Summary:
Act as technical support (product specific) for all departments. Provides technical assistance to sales and engineering and analysis of returned goods. Provides data analysis and recommendations for product and packaging quality. Primary contact and supervisor of all customer service functions. Lead QC department for product recovery, samples and firmware updates.
Must Have:
Strong interest in Customer Electronics and what is trending in the CE space
Knowledge electrical component identification and inspections standards
Desire to lead a QC team in the warehouse
Some Quality Assurance experience
Desire to become a Quality Engineer
Ability to analyze a variety of data
Some sort of technical training
Organized and detailed oriented
Ability to handle multiple tasks and projects at one time
Desire to learn, Self-Starter
Ability to lift 40 lbs unassisted
Excellent verbal and written communication skill
Interest in new product development and new technology ideas
Daily Role:
10% Product Quality Control and Analysis
10% Writing product FAQs and evaluating User Manuals (IB’s)
10% Staying up to date with latest CE trends
10% Analysis in warehouse regarding QC department, product parts, and product returns
10% Respond to customer questions and issues
20% Analysis of data and support of customer service teams
30% Maintaining information in various databases (UL/WERCs/ETC)
Nice to Have:
Engineering degree
Software systems experience
Consumer electronics or electrical operation expertise